Premium Raw Food For Pets
Delivered to Your Door
The Subscription For Dedicated Pet Parents
With unmatched ease and convenience, enjoy dependable and flexible delivery of premium raw food for pets direct to your door.
With each automated order, you can enjoy an exclusive 5% saving and confidence that your pet is receiving the best nutrition—all without the hassle of reordering.
A smart, cost-effective solution that brings ease and peace of mind to every mealtime.
Get Started with Ease
How Our Subscription Works
All Raw Pet Co. products qualify for subscription, so simply select “subscribe” when adding your favourite items to your cart.
Choose your preferred delivery frequency to suit your pet’s needs.
Pause, reschedule or cancel your subscription orders in your personal portal.
Unlock Convenience and Savings with Raw Pet Co.
Enjoy a 5% discount on every Raw Pet Co. order, in addition to the ultimate convenience of automated deliveries. Set up your subscription once, and let us take care of the rest—no more worrying about reordering.
You’re in complete control. Adjust, pause, or cancel your subscription anytime.
Your Subscription Portal
Subscription FAQs
There is no minimum order for delivery. To qualify for free delivery your order must total $100 or more.
We have specific delivery areas for our meat and bones, as they are shipped using cold freight.
To check if we can deliver to your area, simply enter your suburb in our Feeding Quiz or verify at checkout.
Currently, we are delivering only within New South Wales and Queensland, but we plan to expand our delivery service to additional states in the near future.
Delivery typically takes 7 to 10 days after you place your order, depending on your location. A delivery calendar at the checkout will allow you to select which date you would like your order to arrive.
We accept major credit cards, PayPal, and other secure payment methods available at checkout. All accepted payments are listed in the footer of our website. However if you're unsure, please reach out via our Contact page and we'd be happy to confirm for you.
We have provided guidance on how to manage subscriptions in our Subscribe and Save Guide, which you can access here.
You can contact us via our Contact page.
At Raw Pet Co., we’re committed to providing a seamless experience for our customers. If you need to contact us before or after placing your order, feel reach out to us at (02) 7200 7270 or email us at orders@rawpetco.com.au.
We offer returns or exchanges within 14 days of receiving your order (excluding fresh/frozen products). We’re happy to provide an exchange or store credit, but please note we do not offer refunds for change of mind or incorrect selections as per Australian Consumer Law.
If you’ve received a faulty or incorrect product, or need assistance with a return, please contact us at (02) 7200 7270 or orders@rawpetco.com.au, and we’ll help arrange the return for you.
Please send returns to:
Returns @ Raw Pet Co.
2-3/30 Bells Line of Road
North Richmond NSW 2754
For full details, please refer to our Returns and Exchanges Policy.
If you notice multiple shipping charges on your subscription order, please double-check that all items are set to be delivered on the same frequency (e.g., every 4 weeks, every 8 weeks).
If your products are set to different delivery frequencies, Shopify - the platform through which Raw Pet Co. operates - will treat each as a separate order, which can result in multiple shipping fees. Unfortunately, this is a limitation of the platform and cannot be avoided at the moment.
To ensure a single shipping charge, simply adjust your subscription so that all items are delivered at the same frequency (for example, every 8 weeks).